Career at RYMNET
Rymnet is the first to establish HRM Cloud and Mobile Solutions in Malaysia, with a team that has more than 30 years experience in HRMS.
A career at RYMNET will offer you a multitude of growth and learning opportunities.
Project Manager
RESPONSIBILITIES
- Lead and coordinate cross-functional teams.
- Manage project timelines, budgets, and risks.
- Build trusted stakeholder relationships.
- Oversee end-to-end project execution.
- Communicate project status to senior leadership.
REQUIREMENTS
- Degree in Computer Science / IT.
- 3–5 years in Project Management (HCM preferred).
- Strong communication and consulting skills.
- Solid analytical, problem-solving & leadership abilities.
- Basic SQL knowledge + HR domain understanding.
Programmer / Software Developer
RESPONSIBILITIES
- Build and improve HRMS modules (e.g. payroll, leave, attendance).
- Customize features based on client needs.
- Work closely with product & support teams.
- Integrate APIs & ensure smooth system performance.
REQUIREMENTS
- Degree in Computer Science / IT.
- 2–5 years’ experience in software development.
- Proficient in PHP / JavaScript / C# (.NET or Laravel preferred).
- Strong SQL & API knowledge.
- Familiar with HR processes (e.g. payroll, statutory compliance) is a bonus.
Application Consultant (Junior & Senior Level)
RESPONSIBILITIES
- Perform module setup and implementation for the Rymnet HRMS system.
- Conduct requirement studies, training sessions, and User Acceptance Testing (UAT).
- Collaborate with the internal Tech Development team to address and deliver client-requested customizations.
- Provide end-user support by troubleshooting technical and functional issues to ensure smooth application functionality.
- Ensure project delivery is completed within the agreed timeline and scope of work.
- Maintain accurate documentation of all control documents and project records.
- Support, coordinate, and respond to client feedback while adhering to Service Level Agreements (SLAs).
- Facilitate a seamless handover to the Customer Support team once the client is ready for the transition.
REQUIREMENTS
- Bachelor’s Degree and above in Computing and Software Development related.
- Proficiency in SQL and Microsoft software.
- At least 1 years’ experience in full-cycle web application development.
Customer Support Executive
RESPONSIBILITIES
- Solving Customer’s technical issues in a timely manner and according to SLA.
- Attending to change request by customers (Reports/Customization).
- Reducing complaints by customers (achieve zero repeat complaints).
- Documentation for user guide on HRMS modules.
- Keeping up to date with statutory regulations and calculations for the following countries:
Primary: Malaysia and Singapore ; Secondary: Philippines and Hong Kong - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time).
- Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request.
- Working/Communicating with Tech Development team and Project team to solve issues raised by customers in the system in a timely manner.
- For certain execs: Setting up BLE Beacons and arranging for delivery to customers according to confirmed orders according to timeline given by sales team.
REQUIREMENTS
- Diploma/Degree in IT Related Studies.
- 2 years experience in Customer service/ IT Application Support.
- Basic SQL Scripting skills.
- Good communication Skills.
- Good interpersonal skills.
Software Engineer
RESPONSIBILITIES
- Perform debugging and fixing the issues from system as well as enhancement.
- Perform data migration from client’s system to our system.
- Gather needs from client’s and perform documentation as requirement study.
- Customize the system settings based on client’s requirements.
- Perform UAT test case after testing the system.
- To ensure the system settings meet client’s requirements.
- To ensure the system able to perform essentially after enhancement has done.
- To ensure the customization works effectively and maintenance perform well from client’s requirements.
REQUIREMENTS
- Fresh Gradutes from Degree in Intelligent Systems and Software Development related.
- Able to perform code writing and SQL.
- Able to understand Vb.Net, JavaScript, HTML.