Careers at RYMNET
Rymnet is the first to establish HRM Cloud and Mobile Solutions in Malaysia, with a team that has more than 30 years experience in HRMS.
A career at RYMNET will offer you a multitude of growth and learning opportunities.
Sales Executive
JOB QUALIFICATIONS
- To identify and qualify sales opportunities, providing a consultative and value-added approach to develop relationships.
- To work with Technology & Consulting teams to develop the right solution for the clients.
- To establish a network of partners.
- To take the lead in the formation of contractual terms and conditions.
- To plan, develop and execute sales plan for assigned division.
- Prepare quotation, proposals and presentation for prospects and recurring customers.
REQUIREMENTS
- At least 3 years of experience in areas for sales and customer relations.
- Great interpersonal skills, excellent written & verbal communication skill with good presentation skills.
- Knowledgeable in the field of HRM Solutions for SMEs and enterprise.
- Preferable Diploma or Degree in Business (Sales & Marketing).
Sales Manager
RESPONSIBILITIES
- To plan, develop and execute sales plan to generate sale.
- To organize and present the key selling points in the demo presentation.
- To take a lead in the formation of a proposal and pricing strategy for every prospects and current clientele to maximize the company sales revenue.
- To plan and strategize in the negotiation of pricing and contractual terms and condition.
- To work and coordinate with the solutions/ operation/ implementation teams for project implementation.
- To monitor the Project Implementation progress and to ensure billing according.
- To follow up and build rapport with prospects and current clientele for customer satisfaction and retention, future upsale and generate references to the company.
REQUIREMENTS
- At least 5 years of experience in Sales or/ and management in tech related products and services.
- Proficient with numbers and able to use Microsoft work processing software.
- Able to communicate in English and at least one other language.
- Minimum qualification: Diploma in Marketing or Business Management.
Senior Pre-Sales Consultant / Pre-Sales Consultant
RESPONSIBILITIES
- Contribute to the sales team and business partner in driving revenue by qualifying leads.
- Answer requests for information (RFIs) and requests for proposals (RFPs) in a detailed and professional level that results in a closer gap towards a successful sale.
- Execute on customer proof of concepts.
- Build on Human Resource and Rymnet’s knowledge to support and deliver successful demonstrations (including the creation of product date used to demonstrate product capabilities).
- Provide HR and product expertise and solution blueprints with a clear understanding of the customer’s business and operational goals and have a detailed knowledge of the functionality and technology of the system and its services.
- Conduct routine update on the new product/ technology to the internal sales staff for better cohesion in closing a sale.
- Conduct competitor’s product analysis and kept up todate with new trends in the HR system market to better the Conduct routine update on the new product/ technology to the internal sales staff for better cohesion in closing a sale.
REQUIREMENTS
- Degree in Business Administration and Marketing related.
- Profficient in presentation and dealing with customer.
- Minimum 3 to 4 years experience in related field.
- Worked in HRMS Solution will be an advantage.
Customer Support Executive
RESPONSIBILITIES
- Solving Customer’s technical issues in a timely manner and according to SLA.
- Attending to change request by customers (Reports/Customization).
- Reducing complaints by customers (achieve zero repeat complaints).
- Documentation for user guide on HRMS modules.
- Keeping up to date with statutory regulations and calculations for the following countries:
Primary: Malaysia and Singapore ; Secondary: Philippines and Hong Kong - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time).
- Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request.
- Working/Communicating with Tech Development team and Project team to solve issues raised by customers in the system in a timely manner.
- For certain execs: Setting up BLE Beacons and arranging for delivery to customers according to confirmed orders according to timeline given by sales team.
REQUIREMENTS
- Diploma/Degree in IT Related Studies.
- 2 years experience in Customer service/ IT Application Support.
- Basic SQL Scripting skills.
- Good communication Skills.
- Good interpersonal skills.
Software Engineer
RESPONSIBILITIES
- Perform debugging and fixing the issues from system as well as enhancement.
- Perform data migration from client’s system to our system.
- Gather needs from client’s and perform documentation as requirement study.
- Customize the system settings based on client’s requirements.
- Perform UAT test case after testing the system.
- To ensure the system settings meet client’s requirements.
- To ensure the system able to perform essentially after enhancement has done.
- To ensure the customization works effectively and maintenance perform well from client’s requirements.
REQUIREMENTS
- Fresh Gradutes from Degree in Intelligent Systems and Software Development related.
- Able to perform code writing and SQL.
- Able to understand Vb.Net, JavaScript, HTML.